We all have been now using the digital payments app for easy and cashless payments. They allow us to directly send or receive the payments in the back without any risk. Phonepe is also a UPI-based platform that allows merchants and customers to pay and receive the amount easily. You can also use the app for your utility payments and other uses. Read this article to get your hands on some of the unknown facts about Phonepe.
- India’s First UPI based App:
Phonepe is India’s first UPI based digital payment application. UPI refers to Unified Payments Interface and is built over Immediate Payment Service (IMPS). It allows you to easily transfer money between the bank accounts, simply using the VPA or mobile number. You need not enter your bank details or the IFSC codes. Just enter the mobile number and send the money to the payer directly in their bank accounts.
- No Need for the Bank Account Details:
There are around 30 big banks available on the UPI platform. These banks include HDFC, Standard Chartered, ICICI, State Bank and many more. All you need to do to link your account to the PhonePe app is to enter your bank name and mobile number, and the UPI will automatically retrieve all the essential details from the Bank from a secured network.
Refunds from Myntra or Flipkart will be transferred directly to the Phonepe wallet.
- No Multiple Authentication Methods:
The best part of the application is that you need not enter the debit or credit card details, neither OTP, the IFSC details or any other information. You can receive or send the money from Virtual Payment Address (VPA). Either the merchant is offline or online, you can pay them directly without any authentication factors.
- Elimination of Wallet:
Several digital payment apps allow to receive the payment in the wallet and also send them from the wallet. Phonepe thus eliminates the same and allows you to transfer from the Bank directly. You need not load your transfer in the wallet, add money to the wallet and send it. It allows direct sending and receivals in the bank accounts.
- Multiple Utility:
You can use this digital payment app to pay for different uses. You can pay your utility and post-paid bills and recharge your data packs or the mobile data packs. DTH can also be recharged from the app. You can request or send money to your contacts, either by their name, number or VPA. The app also allows the split option to its users to easily split out their bills amongst their friends.
- Safe and Secured:
It would help if you now worried about the safety of your transactions, as the Yes Bank powers it. All the payments from this app are transferred through the secured banking network and do not store any passwords or data. You need to enter your MPIN to proceed with the transaction, which you only know.
Also, all the platform transactions are free of cost, and the user does not have to incur any additional charges.
How can you get Phonepe customer care number?
Suppose you want to contact the customer care executive of the platform. They offer an easy way for this too. All you need to do is click on the Contact Us tab either on the website or the webpage.
The Phonepe customer care number is 080-68727374 / 022-68727374.
After that, you will get multiple options to register your complaint to the forum, either by calling the number or writing down a mail to them being a customer or a merchant.